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About Us
The Company
ETS resources specialize in Enterprise application development and support. We have an outstanding record of accomplishment including: designing and managing groundbreaking Enterprise mission-critical software – currently deployed in Europe, Asia, Canada, South America and the United States.
Our specialists have broad industry expertise including:
Financial Services
Healthcare
Retail
State and Local Government
Apparel
Application Software
Manufacturing
Transportation
Non-profit Associations
We are committed to assisting IBMi – AS/400 customers in supporting one of their most valuable corporate assets – their enterprise software and business rules while assisting them in developing a plan for innovation and digital transformation.
ETS provides resources on an interim basis, either part-time or full-time, to ensure the continuity of your project and to tackle your difficult and/or specialized requirements. Our specialists become an extension of your resources for development, maintenance and support.
We are on the brink of a significant revolution in Enterprise mission-critical (ERP) systems. ETS has the skills and expertise required to maintain and support your critical systems and to apply our expertise toward leading the coming transformation of Enterprise technology.
Entertainment
Education
Public Utility
Distribution
The Founder
Our founder, Natalie Kilner Hughes is a seasoned Founder, CEO and serial entrepreneur with 25+ years of experience establishing and running multiple businesses.
Ms. Hughes has run an apparel company, an Enterprise software consulting firm serving a dozen vertical industries and an Enterprise software business. Her work in enterprise software modernization and transformation has secured her position as a global thought leader in the tech industry and a featured contributor to Wired Magazine’s Innovative Insights Online Blog.

As President and CEO of Packaged Business Solutions, Inc. (PBSI), Ms. Hughes led teams that built custom software solutions for:
Esprit
Lucky Stores
The State Bar of California
The PMI Group
Dey Laboratories
San Mateo County
Royal Cruise Line
Fairchild Microprocessor
and Linear Divisions
ComputerLand Corporate Operations
Recognized as an elite IBM Business Partner, Ms. Hughes assisted IBM in marketing and implementation of AS/400 systems to major corporations such as:
Bank of America
First Nationwide Bank
Fireman's Fund Insurance
Wells Fargo
United Way
Cost Plus Imports
Sharper Image
Williams-Sonoma
Major state and
local governmental entities
After successfully operating her services-based company (PBSI) for decades, Ms. Hughes developed PBSI into a products-based model. She conceived, designed, developed and launched a revolutionary technology that automated the migration of legacy enterprise applications to functionally equivalent .NET in the cloud.
This globally unique technology was vetted by experts at Microsoft, HP, Infosys and Infor. With her disruptive technology, Ms. Hughes established International Strategic Partnerships with Microsoft and Hewlett Packard.
Ms. Hughes believes we are on the brink of a significant revolution in Enterprise mission-critical (ERP) systems. She launched ETS to provide her clients with the skills and expertise required to maintain and support mission critical systems and is eager to apply her vision toward leading the coming transformation of Enterprise technology.